Website & Mobile Application Privacy Policy

This notice describes how medical information about you may be used and disclosed by Brighter Day Psychological Services and explains your rights regarding your protected health information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Overview

This Privacy Policy explains how Brighter Day Psychological Services (BDPS) collects, uses, and protects information obtained through our website and mobile applications.

Information We Collect

We may collect:

Name, email, and phone number via contact forms
Appointment requests
Website usage data (IP address, browser type)

We do not collect PHI through non-secure website forms.

HIPAA Compliance

Any health information submitted through secure client portals or HIPAA-compliant systems is protected under HIPAA regulations.

Website forms are intended for general inquiries only and should not include sensitive clinical information.

Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience. These tools do not collect clinical information.

Mobile Applications and Client Portals

If mobile applications or portals are used:

They are HIPAA-compliant
Access is secured with unique credentials
Clients are responsible for safeguarding login information

Questions or Complaints

Contact:
Dr. Nadine Henry, Psy.D.
Brighter Day Psychological Services
Address: 499 W Silver Star Road #669
Ocoee, FL 34761
Phone: 407-337-3160
Fax: 844-927-4534
Email: info@brighterdaypsych.com

You may also file a complaint with the U.S. Department of Health and Human Services.

Effective Date

This Notice is effective as of 01/01/2026

Third-Party Services

We may use HIPAA-compliant third-party vendors for:

Scheduling
Billing
Secure messaging

These vendors are contractually obligated to protect your information.

Data Security

We use administrative, technical, and physical safeguards to protect data from unauthorized access or disclosure.

Your Choices

You may:

Request alternative communication methods
Opt out of electronic communications
Contact us with privacy concerns

Policy Updates

This policy may be updated periodically. Updates will be posted on our website.